Appliance Installation Manager Job at CSC ServiceWorks, Dallas, TX

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  • CSC ServiceWorks
  • Dallas, TX

Job Description

Appliance Warehouse Install Manager Monday - Friday 7:00am - 4:00pm

We are seeking a results-oriented, hands-on leader to manage branch operations with direct P&L accountability. This role requires a strategic, data-driven approach, leveraging KPIs to drive operational excellence, cost efficiency, and superior service delivery. The ideal candidate brings strong warehouse and delivery/transportation experience, thrives in a fast-paced environment, and leads by example with a proactive, solution-oriented mindset.

  • Own full P&L responsibility for branch operations, making strategic decisions to maximize profitability.
  • Drive operational performance through KPI analysis, identifying trends, inefficiencies, and opportunities for improvement.
  • Oversee warehouse operations, including inventory management, shipping/receiving, equipment maintenance, and resource allocation.
  • Manage end-to-end delivery and installation operations, ensuring timely, accurate, and safe execution.
  • Collaborate cross-functionally with sales, service, and corporate teams to optimize workflow and customer satisfaction.
  • Serve as a hands-on leader, working alongside staff in the field when necessary to coach, train, and ensure standards are met.
  • Proactively address customer issues, operational challenges, and process improvements.
  • Maintain accurate operational and financial reporting using company systems.
  • Recruit, develop, and retain a high-performing team, setting clear expectations and measurable goals.
  • Establish a metrics-driven culture, ensuring accountability, efficiency, and continuous improvement.
  • Monitor and manage employee performance, providing coaching, training, and disciplinary action as necessary.
  • Implement and enforce company policies, procedures, and safety standards.
  • Lead with a proactive, hands-on approach, fostering a culture of initiative, problem-solving, and operational excellence.

Benefits :

  • Work Life Balance!
  • 75% Employer Contribution to Medical, Dental, and Vision insurance
  • Health Savings Account with Employer Contribution
  • Year-round Work & Paid Training
  • Company Paid Life, Short-term, and Long-term Disability Insurance 
  • 401k with generous Company Match
  • Paid Time Off (PTO) & Holiday Pay
  • Flexible Spending & Health Savings Account
  • Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! 
  • Education Reimbursement Program
  • Paid employee Referral program

What We're Looking For:

  • Ability to pass pre-employment screening
  • 7–10 years of related experience and/or training, or equivalent combination of education and experience
  • Strong analytical and problem solving skills; interpret reports, instructions, and regulations
  • Excellent written and verbal communication; present effectively to management and teams
  • Proficient in Microsoft Office and specialized technology systems; strong tablet, smartphone, and computer skills
  • Comfortable working with mathematical concepts and drawing data-driven conclusions
  • Forklift certification required; forklift trainer certification may be preferred
  • Prioritize tasks in a busy warehouse and delivery environment
  • Skilled with large power tools and installing large appliances
  • Intermediate plumbing and/or electrical knowledge
  • Familiarity with mechanical and electrical functions
  • Lift 35–100lbs regularly; work in varied environmental conditions
  • Push/pull hand carts loaded with washers, dryers, and air machines
  • Navigate stairs and restrictive areas; squat, kneel, crawl, reach overhead while handling tools or service parts (20–50lbs)
  • Drive long distances as required

Job Tags

Temporary work, Work at office, Long distance, Monday to Friday, Flexible hours,

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