Job Description

Why Us?

We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life.

Job Description Summary

Provides revenue contract, pricing and commercial reporting support for the SpecGx business.

Job Description

Training and Development

• Train new staff members on departmental software packages and processes and procedures set forth in SOPs
• Play critical role in mentoring new hires and management changing roles

Agreement Preparation and Review

• Utilize the pricing analysis models to prepare standard and non-standard contract documents in coordination with Pricing, Product Management, and/or Sales organizations
• Work closely with Legal and Finance to ensure all deals are compliant with business policies and function as a liaison with other departments (Customer Service, Data Integrity, Credit, Rebates) to ensure proposed terms are supported by these functional areas

Contract Administration

• Set up and maintain contract files utilizing document management systems
• Load contract pricing, initial membership, and rebates programs in the Revenue Management System (Model N)
• Respond to various pricing and contract inquiries and resolve price discrepancies on chargeback submissions
• Track project workflow and maintain proper audit support for special projects and price changes.
• Support Audit Control by attending bi-weekly Open Items Calls for Generics and Addiction Treatment
• Manage expiring contracts in Model N and drive annual contract performance reviews
• Maintain Product and Pricing in McKesson’s portal, “ARK”
• Run daily “Bid Awards” and send notifications to appropriate wholesalers

Addiction Treatment Team Support

• Lead Contract Team support for new Addiction Treatment Customer Contract Set up
• Work with Product Monitoring to prepare Credit Request and send to customer service to process
• Assure that internal membership groups are set up correctly in Model N and resolve any pricing/rebate issues related to membership
• Prepare annual across the board price increases for each calendar year

Suspicious Order Monitoring (“SOM”) related tasks

Support the SOM program by updating the Trade Partner list; preparing applicable customer notifications; and performing document discovery

Partner System

Responsible for contract set up in Partner for International and API contracts; enter pricing; resolving pricing or membership issues; and preparing pricing offers

Other Duties as assigned

SCOPE OF POSITION / RELATIONSHIP WITH OTHERS:

This role reports to Manager, Contracting & Reporting, and works closely with Pricing, Finance, Legal, Sales, Product Management, Customer Service, Wholesalers, Data Integrity, SOM Team, and Customers as well as all levels of Mallinckrodt management and project teams

Education:

Associates degree preferred in Business, Accounting or Finance field or equivalent experience; Bachelor’s degree a plus

Experience:

Minimum of 5 years’ experience with customer contracting, reporting, contract operations, or customer service; and experience with ModelN, JDE, Partner, Cognos, Excel, Word, and SalesForce

Preferred Skills/Qualifications:

• Working knowledge of Mallinckrodt’s order management, customers and product lines
• Report writing skills (i.e., Cognos, Power BI)
• Ability to identify issues and find appropriate resolution
• Demonstrated understanding of contract language as it relates to contract setup and maintenance to ensure accurate pricing and calculation of customer rebates and accurate representation of intended financial implications

Other Skills/Competencies:

• Strong communication skills
• Strong attention to detail and system oriented
• Demonstrated analytical and problem solving skills
• Ability to work independently and with a team
• Strong sense of urgency with the ability to prioritize
• Ability to operate in a fast-paced environment, and adapt positively to change

EEO Statement:

We firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit.

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