We are hiring a Customer Care Coordinator to help with client communications, order scheduling, and service updates. This position requires clear communication and strong organization skills.
Reply to customer questions by phone, email, or chat.
Assist with scheduling inspections and audits.
Share updates about order status and report delivery.
Keep records of customer conversations.
Forward issues or requests to the right department.
High school diploma required; associate’s preferred.
1–2 years of experience in customer service.
Strong verbal and written communication.
Experience with CRM or customer support tools is helpful.
Ability to handle several tasks at once.
Health, dental, and vision coverage
401(k) with company match
Paid time off and holidays
Training provided
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