Customer Care Coordinator - Remote Job at Pro Qc International, Mchenry, IL

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  • Pro Qc International
  • Mchenry, IL

Job Description

We are hiring a Customer Care Coordinator to help with client communications, order scheduling, and service updates. This position requires clear communication and strong organization skills.

Key Duties

  • Reply to customer questions by phone, email, or chat.

  • Assist with scheduling inspections and audits.

  • Share updates about order status and report delivery.

  • Keep records of customer conversations.

  • Forward issues or requests to the right department.

Requirements

  • High school diploma required; associate’s preferred.

  • 1–2 years of experience in customer service.

  • Strong verbal and written communication.

  • Experience with CRM or customer support tools is helpful.

  • Ability to handle several tasks at once.

Benefits

  • Health, dental, and vision coverage

  • 401(k) with company match

  • Paid time off and holidays

  • Training provided

Skills Preferred: Customer Communication, Scheduling, Organization, CRM / Database Systems, Problem Solving

Job Tags

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