Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...Ultrasound Technician - NEW GRADS WELCOME! Full-Time and Part-Time Positions Available! We all want to make a differenceat Life Scan YOU can! As a nationally recognized medical practice that provides prevention-based screenings, physicals and fitness evaluations...
...opportunity to kickstart your career in aviation - no prior experience required! About the Role In this entry-level... ...to a team No aviation experience necessary full training provided What We Offer: ~ Paid Time Off (PTO)~ Health Insurance ~401K ~ A...
...Daly Seven is a family-owned and operated hotel development and management company with 42 full and select service hotels within the... ...Virginia and the Carolinas. We are seeking a full-time General Manager for our Hampton Inn & Suites Durham/North I-85. The General...
...What We Are Looking For: We are looking for an experienced Marketing Manager, who will work directly with our Director of Marketing and play key role in maintaining and developing our companys marketing vision, strategy and goals. This position requires an understanding...
As a Radiologic Technologist, your work involves much more than performing diagnostic exams; you also ensure a positive experience by making patients feel respected and secure. If this is how you view your job, we invite you to consider a career with Legacy. ...