Job Description

Field Service Technician

Company Description

For over 50 years, RDC has prides itself in representing the best in-class products and offering exceptional services to customers within our geographic territory and beyond. RDC's goal is to provide you with all the necessary tools to grow your career and ensure customer satisfaction.

Job Description

This role will give you the opportunity to be involved in Operations Department and grow with the business. Field Service Technicians will repair, maintain, and facilitate installation and service loading dock equipment, industrial doors, and specialty lifts operations at customer facilities. Field Service Technicians act as a technical resource for our company and customer. This position works independently or in small teams in a field services environment and requires driving to customer sites in a company truck and maintaining an organized work environment.

Technician Job Responsibilities:

• Ensures equipment perform to specifications by conducting tests; modify and adjust the equipment for proper operation.
• Maintains equipment per specification.
• Disassemble or dismantle equipment.
• Be punctual.
• Answer requests and concerns about product and service.
• Plans and facilitates installation and repair of new or refurbished machinery.
• Conducts safety inspections of equipment.
• Red Tag equipment that is deemed unsafe.
• Performs other related duties as assigned.

Skills and Abilities

• Ability to work with mechanical and electrical components.
• Basic understanding of how and why electrical, mechanical, hydraulic systems work independently or with each other.
• Basic understanding as to why a part failed, and how to replace it or repair it.
• Thorough and broad understanding of a variety of equipment and equipment.
• Excellent organizational skills and attention to detail.
• Ability to read and understand blueprints and schematics.
• Strong analytical and trouble-shooting skills.

Physical Requirements:

• Prolonged periods standing, stretching, bending, stooping, pushing, and pulling required.
• Must be able to lift 50 pounds at a time.
• Visual acuity to properly inspect and modify large and detailed portions of equipment.
• Manual dexterity to assemble, disassemble, adjust, service and perform planned maintenance on equipment and drive a vehicle.

Other Requirements

• Drug screening
• DOT physical with Audiogram
• Background check

EEO Statement

Robert Dietrick Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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