Job Description

The Meeting Event Manager I functions as the primary client liaison and lead for assigned programs/events. Manage corporate meetings and events through the implementation of strategy, delivery of objectives and execution of logistics, while effectively working with clients. Responsible for coordination of all planning from post contract execution to final billing, while providing unparalleled levels of customer service. Work closely with client contact to understand and meet program objectives/outcomes.

Please Note: This is a hybrid role located out of Blue Ash, OH that will be onsite approximately 2 days per week.

50% - PROCESS MANAGEMENT: Utilizes business program/event management system to manage project from contract turn-over meeting to final bill completion. Communicates between suppliers and clients. Coordinates site inspections as needed. Coordinates all details and produces a program/event itinerary/working agenda that outlines all specifics and requirements. Works with accounting to complete final bill, reviews final billing prior to final invoicing to client. Maintains accurate records, system input, and complete file management as outlined in applicable policies and procedures. Works on special projects as assigned.

30% - RELATIONSHIP MANAGEMENT: Day to day client contact and works closely with client to ensure objectives are executed. Maintains proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction. Conducts regularly scheduled status meetings with client and stakeholders from pre-launch through program/event operation.

20% - FINANCIAL MANAGEMENT: Responsible for capturing and updating business management systems with accurate financial information as needed. Manages overall program budget, reviews and audits all program related billing for accuracy. Tracks and reports expenses to clients and communicates changes to them on a consistent basis. May initiate and reconcile supplier payments.

Qualifications

• Bachelor degree or equivalent experience required.
• 1-3 years of experience in event or meeting management including budget maintenance desired.
• Cvent experience is required.
• Destination knowledge and/or prior experience with hotel sales is a plus.
• Prior experience in developing and maintaining key client and supplier relationships desired.
• Excellent computer skills, knowledge of Microsoft Office tools & ability to learn new technology quickly.
• Prior experience in effectively handling multiple projects/demands.
• Ability to travel approximately 20%.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job

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