The Regional Operations Manager is responsible for driving operational excellence across all branches within the division. Serving as a functional leader, this role works closely with branch General Managers and their operations teams to ensure consistent implementation of best practices, alignment of operational processes, and achievement of divisional performance targets. The Regional Operations Manager plays a key role in supporting operational efficiency, safety, and standardization across the division. This includes leading initiatives in continuous improvement, 6S, and maintenance, as well as supporting capital investment strategies.
Responsibilities:
Operational Standards & Alignment
• Develop, implement, and maintain standardized operating procedures, KPIs, and reporting practices
across all branches.
• Provide operational guidance and functional oversight to branch operations managers through the GM
structure.
• Ensure compliance with divisional policies (safety, quality, purchasing, packaging, maintenance).
Performance & Efficiency
• Monitor divisional performance metrics: throughput, scrap, uptime, on-time delivery, inventory turns,
and EBITDA impact.
• Partner with branch GM’s to identify underperformance, recommend corrective actions, and share
best practices.
• Drive initiatives to improve labor efficiency, material yield, and cost per pound processed.
Capital Expenditure & Investment Strategy
• Contribute to development of business cases for capital projects with ROI and payback analysis.
• Support branch GM’s and the VP in prioritizing and executing capital investment projects.
• Provide functional oversight during equipment upgrades, relocations, and expansions to ensure
alignment with divisional objectives.
Continuous Improvement, Lean & 6S
• Champion Lean, Six Sigma, and 6S initiatives at the divisional level, supporting branch teams in
adoption and execution.
• Lead functional projects that reduce waste, optimize flow, and improve service reliability.
• Audit and measure 6S discipline across branches to maintain safe, organized, and efficient
workplaces.
Maintenance & Reliability
• Define divisional standards for preventive and predictive maintenance.
• Track and compare equipment reliability and downtime performance across branches.
• Recommend investment or process changes to improve reliability and reduce unplanned downtime.
Cross-Functional Coordination
• Act as a functional link between operations at branch level and shared services (HR, Finance, Quality, Corporate Leadership).
• Align capacity, equipment, and operational planning with divisional sales and purchasing strategies.
• Support integration of new technology, ERP, and scheduling systems across branches.
Strategic Execution
• Translate divisional strategy into clear operational frameworks and measurable objectives.
• Provide operational input to divisional budget, forecast, and long-term planning processes.
• Support due diligence and operational integration for acquisitions, relocations, or new product lines
Qualifications:
Education and Experience:
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